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Admin & System Management

Details on the product's features, and how to configure them

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    Subcategories

    User Management

    Conference Bridges

    Auto Attendants

    Call Queues

    Inventory

    Call Center

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    • Persona Connect: Time Frame Management

      Introduction Time Frames are set periods of time that you want your phone system to follow. This could include scenarios...

      January 25th, 2024 1080 views 0 likes

    • Persona Connect: Music On Hold

      Introduction The Persona Connect Portal allows you to add customized hold music and messages to your call queues for your...

      January 25th, 2024 971 views 0 likes

    • Persona Connect: Call Recording

      Introduction The Connect Portal provides the option to record calls that occur in your domain. These recordings can be used...

      January 25th, 2024 601 views 0 likes

    • Persona Connect: SMS/MMS Capabilities

      Introduction SMS/MMS allows your business to engage your clients using text messaging. You can do this in two scenarios: Enabling...

      January 25th, 2024 1134 views 0 likes

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