Persona Connect: What feature codes are available?

Discover the variety of feature codes that are currently available, providing you with a comprehensive understanding of the options and functionalities you can access.

Written By Lance Quimby (Administrator)

Updated at February 7th, 2024

Code Input Description
03 Extension Transfer to VM (3 & 4 digit extension)
07 Extension Directed Call Pickup (3 & 4 digit extension)
08 Extension Intercom Auto Answer (3 & 4 digit extension)
*** NONE Dynamic Call Park
*17 NONE Voice Mail - Extension and Password
*18 NONE Voice Mail - Extension and Password (Unregistered User) New Account
*35 Extension Directed Call Pickup (3 & 4 digit extension)
*36
 
Extension
 
Group Call Pickup (3 & 4 digit extension)
 
*37 n/a Department Pickup
*40 NONE Activate Forward
*41 Forward Number Set Forward Busy Number
*42 Forward Number Set Forward No Answer Number
*50 NONE Make Auto-Available
*51 NONE Feature Code for Logging Into a Queue - Make Auto Available
*51 NONE Agent Login
*52 NONE Feature Code for Logging Out from a Queue - Make Unavailable/Lo
*52 NONE Agent Logout
*67 Dialed Number One Time CallerID Block
*69 NONE Call Return
*72 Forward Number Activate Forward
*73 NONE DeActivate Forward
*77 NONE Activate Reject Anonymous
*78 NONE Activate DND
*79 NONE DeActivate DND
*87 NONE Deactivate Reject Anonymous
*88 NONE Feature Code for Hot Desking
*90 NONE Activate Forward Busy
*91 NONE DeActivate Forward Busy
*92 NONE Activate Forward No Answer
*93 NONE DeActivate Forward No Answer
*97 NONE Move Call Feature Code
*98 NONE Mid Call Recording Start
*99 NONE Mid Call Recording Stop
611 NONE Allegiant Support Queue
73 Phone Number (10 Digit) Routes call to Persona Engage
*838[1-5] NONE Toggles (System_WorkingHours) for Route Users 1-5 [*8381 Would toggle Route User 001]