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Documents and Articles to help get you started using the platform.

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    • Persona Connect: (User) Portal Guide

      Persona Connect Portal User Guide Getting Started Welcome to your new unified communications account! Your account on this system will...

      April 28th, 2023 2277 views 0 likes

    • Persona Connect: What feature codes are available?

      Code Input Description 03 Extension Transfer to VM (3 & 4 digit extension) 07 Extension Directed Call Pickup (3 &...

      April 12th, 2023 794 views 0 likes

    • Optimize Google Chrome for Persona Connect

      Who is this Guide For? All Users that log in to the Persona Connect Web Portal. Prerequisites Google Chrome Access...

      March 4th, 2025 340 views 0 likes

    • Reply Cloud: Network Readiness Assessment

      When migrating a phone system to the cloud, the largest point of failure becomes your own local network. To avoid...

      February 27th, 2025 310 views 0 likes

    • New Client Onboarding

      Who is this Guide For? New Customers, System Administrators, IT, Onboarding Coordinator Prerequisites Signed Quote and Scope of Work documents...

      May 22nd, 2025 146 views 0 likes

    • Making Porting Simple

      Who is this Guide For? All Users moving phone numbers to our platform Prerequisites Access to current provider account Knowledge...

      May 23rd, 2025 196 views 0 likes

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