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Admin & System Management

Information on how to manage user accounts, roles, and permissions, and control access to the product's features and data.

Create & Manage Agents in Persona Engage

Who is this Guide For? Administrators and supervisors managing agents within the Persona Engage platform. Prerequisites Access to the Persona...

March 5th, 2025 747 views 0 likes
Persona Engage for Admins: How to Create a Campaign

Introduction This guide provides the steps to create several types of campaigns including Voice Inbound campaigns, Voice Outbound campaigns, SMS...

November 10th, 2025 70 views 0 likes
Persona Engage for Admins: How to Add Music to a Campaign

Introduction: This guide will provide the steps to adding your own music files to your campaigns within Persona Engage. ...

November 12th, 2025 65 views 0 likes