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Getting Started

Steps and guidance to get started with the product, including installation, configuration, and account setup.

Persona Engage (CCaaS): Installing the Chrome Extension

Installing the Chrome Extension For a video walkthrough of the installation see attached video in the top right Step 1...

April 27th, 2023 287 views 0 likes
Persona Engage (CCaaS): Logging in as an Agent (Standard)

Logging In Click the URL - https://engage.personacloud.net/ Select Agent Login Use your "Welcome to Persona" email invite to fill in the...

April 27th, 2023 1250 views 0 likes
Persona Engage: Optimizing Google Chrome

Who is this Guide For? All Users that log in to the Persona Engage Agent Toolbar. Prerequisites Google Chrome Access...

January 7th, 2026 69 views 0 likes