Who is this Guide For?
- All Users
Prerequisites
- Persona Connect phone service
- Dialing policy assigned by your administrator
Overview
This document helps users understand which countries and regions can be dialed under each Persona Connect dialing policy. The calling ability is determined by your assigned policy.
If you attempt to dial a destination listed here and experience a restriction, please contact support for assistance.
USA and Canada Calling Policy
This policy allows calling to all 50 U.S. states and Canadian provinces as defined by the North American Numbering Plan (NANP). No international destinations are permitted under this policy.
International Light Calling Policy
The following countries can be dialed under the International Light policy in Persona Connect. Some regions within these countries may be restricted due to high fraud risk. If you encounter issues dialing a listed country, please contact support.
- Argentina
- Australia
- Bangladesh
- Brazil
- Chile
- China
- Cyprus
- Czech Republic
- Denmark
- France
- Germany
- Greece
- Guam
- Hong Kong
- Hungary
- Iceland
- India
- Ireland
- Israel
- Italy
- Japan
- Luxembourg
- Malaysia
- Mexico
- New Zealand
- Poland
- Portugal
- Puerto Rico
- Romania
- Singapore
- South Korea
- Spain
- Sweden
- Switzerland
- Taiwan
- Thailand
- UK
- US Virgin Islands
International Medium Calling Policy
The following countries are additionally allowed under the International Medium policy.
- Bahamas
- Bermuda
- Cayman Islands
- PuertoRico
Dialing Format
- Dial the full number including the country code (e.g., +44 for the UK).
- Persona Connect handles all required formatting automatically.
Need More Help?
Contact support@allegiantnow.com or visit Support Portal.