This will guide you through setting up your account in Dropsuite - your new email archive. See the highlighted areas on the screenshot to follow the steps. 

Setting up your account

Step 1 - Go to: https://dropsuite.us/sign_in

Step 2 - Click ‘log in with Microsoft' and follow the prompts to sign in with your Promptcare credentials 

Step 3 - Once you have signed in, click on the 2 letters in the top right corner and open the ‘account settings’ option 

Step 4 - Add your name, time zone, and any other important details. Then click ‘save changes’

Step 5 - To check for recent backups, click the icon in the top left corner and select ‘System Status’ > ‘ Backups’ 

Step 6 - From this screen, you can see any completed or in progress backups. In Progress backups are checking for new mail 

Restoring from backup 

Step 1 - To restore mail from your backup, select it from the dashboard by clicking the box to the left of the ‘from’ line and click ‘restore.’ Once you have selected mail to be restored, there are three options: 

Original Folder: This restores mail to its original location in your inbox. 

Existing Folder: This option allows you to select a pre-existing folder to restore it to (custom folders, sent, spam, junk, etc). 

New Folder: This option allows you to create a new folder to restore the mail to. When this option is selected, you will be asked to create a new folder title. Then the folder will be created in your mailbox, and the selected mail will be restored there. 

Advanced Search 

Advanced Search is another feature to help you locate mail by searching with more specific criteria. Select this option from the main menu on the left side of the screen.