Our support portal helps us respond to your requests efficiently, ensuring you receive the best possible assistance. This guide explains how to use it.

Logging In

Access the portal at https://support.allegiantnow.com.

When you visit the portal, you will see three login options:

• Microsoft – Select this option to log in with a Microsoft work account linked to the email address we have on file for you.
• Email Link – Select this option to receive an email link or token that will allow you to log on without a password.
• IT Provider – Select this option to use a standard username and password provided by our support team.

Support Options

After logging in, you can choose from several support options.

Report an Issue

Select Report an Issue if something is not working as expected. This option opens a form where you can provide details about the problem. Fields marked with a red asterisk (*) are required.

Submit a Request

Choose Submit a Request when you need changes, such as modifying settings, adding or removing users, or making other adjustments. You will see several request types—select the one that best matches your needs and complete the form.

Support Tickets

Click Support Tickets to track and follow up on your existing requests. The portal organizes tickets by status. Select any ticket to view details, read updates, or provide additional information.